Contact Avion Rewards

Avion Rewards Program Inquiries
Do you have questions about your membership or need assistance to redeem a reward?

Please enter your contact information and Avion Rewards question below and a Customer Service Representative will get back to you within 3 business days.

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First Name: *   Last Name: *   E-mail Address: *   Phone: *   Username: *   Issue: *

Select Your Issue Can you replace my reward? I forgot my password or username I had a problem trying to redeem I have a question about my points or point balance I have a question about combining/pooling points I need to update my account or profile My reward has not arrived Why did my points expire? I have a question about travel rewards I have a question about car rental certificates I have a question about hotel certificates I have a question about my RBC credit/check card My reward is defective I'm having problems registering  

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Please do not include confidential information such as passwords, bank account numbers, credit card numbers, or other account details on this form as this is not a secure channel.

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Or you may call an Avion Rewards Customer Service Representative:
877-521-2035, Representatives are available between 8:00 am and 8:00 pm Eastern Time, Monday to Friday; and 8:00 am to 6:00 pm Eastern Time, Saturday.

RBC Bank Visa Credit Card Inquiries

• Call to report a stolen or lost card.
• Request a card for an authorized user.
• Billing questions and account inquiries.
• Make changes to your name, address or phone number.

Call 888-257-6837, Customer Service Representatives are available 24/7.

Interested in participating in Avion Rewards?
To apply for an RBC Bank Visa credit card please call: 800-ROYAL-5-3 (800-769-2553)

Forgot your user name or password? Click here for password help.