Contact RBC Rewards

RBC Rewards Program Inquiries
Do you have questions about your membership or need assistance to redeem a reward?

Please enter your contact information and RBC Rewards question below and a Customer Service Representative will get back to you within 3 business days.

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Please do not include confidential information such as passwords, bank account numbers, credit card numbers, or other account details on this form as this is not a secure channel.


Or you may call a RBC Rewards Customer Service Representative:
877-521-2035, Representatives are available between 8:00 am and 8:00 pm Eastern Time, Monday to Friday; and 8:00 am to 6:00 pm Eastern Time, Saturday.

RBC Bank Visa Credit Card Inquiries

  • Call to report a stolen or lost card.
  • Request a card for an authorized user.
  • Billing questions and account inquiries.
  • Make changes to your name, address or phone number.

Call 888-257-6837, Customer Service Representatives are available 24/7.

Interested in participating in RBC Rewards?
To apply for an RBC Bank Visa credit card please call: 800-ROYAL-5-3 (800-769-2553)

Forgot your user name or password? Click here for password help.